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With the Monroe Expressway scheduled to open in November, NC Quick Pass opened two customer service centers on Tuesday, Oct. 2.

NC Quick Pass is the North Carolina Turnpike Authority's toll collection program for the Triangle Expressway and future Monroe Expressway. NC Quick Pass offers drivers two ways to pay for tolls: a prepaid transponder account or the postpaid Bill by Mail program.

Transponder accounts allow tolls to be automatically deducted from a prepaid balance and provide drivers up to 35 percent off tolls in North Carolina.  

Drivers who do not wish to sign up for a transponder account will pay tolls through the Bill by Mail program. In this program, following travel, the registered owner of the vehicle will receive an invoice in the mail.

Drivers can open their NC Quick Pass accounts now, in advance of the opening of the Monroe Expressway and I-77 Express Lanes projects.  

To sign up for an account, customers can stop by any of the customer service centers during business hours, visit, or call 877-769-7277 (1-877-7MY-PASS).

Monroe Customer Service Center
3034 Winston Ave. 
Monroe, NC 28110
Hours: 9 a.m. to 5 p.m. Monday-Friday; 9 a.m. to 2 p.m. Saturday

Charlotte Customer Service Center
8015 W. W.T. Harris Blvd. 
Charlotte, NC 28216
Hours: 9 a.m. to 5 p.m. Monday-Friday; 9 a.m. to 2 p.m. Saturday

For more information about NC Quick Pass account or transponder options, customers can visit

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